If you wish to receive an exchange or refund for the “required purchase product(s)”, in addition to returning the “required purchase product(s)”, you must also return all free accompanying “gift” items. This requirement is instituted to avoid potential abuse of our return policy by customers only wishing to obtain the free accompanying “gift” item.
We will not be issuing exchange replacements for “gift” items. These are complimentary products for which you incurred no cost.
If you don’t return the free “gift” items with the “required purchase product(s)”, a refund will not be issued.
Gift items can only be exchanged if they are defective.
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