Refused Packages/ Incorrect Address/ Not Picked Up On Time

If a package is refused at the time of the delivery by the customer and returned to us there will be a non-refundable return label fee and processing & restocking fee of approximately $10-$35 depending on the size of the package. Return label fees are charged by the carrier. If a package is returned to us due to an incorrect address or if it wasn't picked up on time from the local postal office, there will also be a non-refundable return label fee and a new re-shipment fee if the customer wishes to have their package reshipped.